1. Data controller

NOUNGA SARLU, legal@nounga.com, +242 06 756 44 88, Rond-point Moungali, Brazzaville.

2. Data categories

• Account data: name, email, phone, role.
• Operational data: orders, service requests, deliveries, disputes.
• Technical data: IP, security logs, browser and device info.

3. Purposes

• Account lifecycle management.
• Order and service execution.
• Fraud prevention, security and support.
• Legal, tax and accounting compliance.

4. Legal basis

Contract performance, legal obligations, legitimate interest for security, and consent where required.

5. Recipients

Authorized internal teams and strictly necessary service providers (hosting, payment, messaging), under contractual control.

6. Retention

Data is kept for the duration necessary to fulfill processing purposes and legal obligations, then archived or deleted per internal policy.

7. Your rights

Access, rectification, deletion, restriction and objection rights apply per law. Contact: legal@nounga.com.

8. Security

NOUNGA applies reasonable technical and organizational safeguards: access control, logging, least privilege, and backups.